Tajima DG by Pulse Community - DG17 - Bug Reports - Keeps Asking To Connect Security Device - Messages https://dgcommunity.pulsemicro.com/topic2404-keeps-asking-to-connect-security-device.aspx Tajima DG by Pulse Community - DG17 - Bug Reports - Keeps Asking To Connect Security Device - Messages en-us http://blogs.law.harvard.edu/tech/rss Jitbit AspNetForum Fri, 06 Dec 2024 15:49:47 GMT Fri, 06 Dec 2024 15:49:47 GMT https://dgcommunity.pulsemicro.com/topic2404-keeps-asking-to-connect-security-device.aspx Message from dluxedivegear Fri, 06 Dec 2024 15:49:47 GMT https://dgcommunity.pulsemicro.com/topic2404-keeps-asking-to-connect-security-device.aspx Message from izšuvums.lv dluxedivegear wrote:
Its a temporary solution. They have to fix it.




If the hard drive turns off during the computer's sleep mode, this cannot be fixed—it’s a characteristic of Windows sleep mode.

Neither the author nor you have clarified whether your computer’s hard drive shuts down during sleep mode. If it does, I recommend either disabling sleep mode, increasing its interval, or disabling the hard drive shutdown setting.

Keep in mind that sleep mode often disrupts the functionality of certain programs. This isn’t a temporary fix—it’s the best and most reliable solution for this situation.]]> Fri, 06 Dec 2024 10:40:53 GMT https://dgcommunity.pulsemicro.com/topic2404-keeps-asking-to-connect-security-device.aspx Message from dluxedivegear Thu, 05 Dec 2024 08:19:07 GMT https://dgcommunity.pulsemicro.com/topic2404-keeps-asking-to-connect-security-device.aspx Message from izšuvums.lv Since I disabled sleep mode, I’ve had no issues with connecting the security device at all!]]> Tue, 26 Nov 2024 17:41:53 GMT https://dgcommunity.pulsemicro.com/topic2404-keeps-asking-to-connect-security-device.aspx Message from dluxedivegear Fri, 22 Nov 2024 08:41:16 GMT https://dgcommunity.pulsemicro.com/topic2404-keeps-asking-to-connect-security-device.aspx Message from pulse_keri
We are sorry for your inconvenience. Here are two recommendations:
1) Make sure your hard disk does not go to sleep
2) make sure all Windows updates are up to date

If the issue persists please let us know. In that case please reply with :
OS version
DG Version (including build number)
Power settings

Thank you

Keri
edited by pulse_keri on 11/21/2024]]> Thu, 21 Nov 2024 19:39:11 GMT https://dgcommunity.pulsemicro.com/topic2404-keeps-asking-to-connect-security-device.aspx Message from wte
When my computer goes "to sleep" for awhile when Tajima DG17 is open, and I wake it up, the program gives me a message saying "Please Connect Security Device" and then the program shuts down. My security device is definitely attached ....]]> Mon, 18 Nov 2024 03:54:25 GMT