Talk about anything unrelated to garment decoration here
KEY IS INVALID ! PLEASE HELP!
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tommylejnzh Posts: 3
1/29/2023
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Hi,
I don't know where to turn for help . My business bought this Mosaic dongle for years and I have been using it since but a month ago it starts telling me to obtain a serial code and said it is invalid even this dongle should have been valid for life.
Please Help!!!
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pulse_keri Administrator Posts: 81
2/7/2023
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Hello,
Your device is licensed for version 10 Mosaic. We currently support the current version and two previous versions. We support version 16, 15 and 14.
Please let me know where you are located so I can provide you with the correct distributor contact information.
Thank you
Keri
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tommylejnzh Posts: 3
3/22/2023
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Hi,
I am bse in Auckland New Zealand , thanks.
pulse_keri wrote:
Hello,
Your device is licensed for version 10 Mosaic. We currently support the current version and two previous versions. We support version 16, 15 and 14.
Please let me know where you are located so I can provide you with the correct distributor contact information.
Thank you
Keri
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Tajima Software Administrator Posts: 488
3/27/2023
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Our distributor contacts can be found here:
https://www.tajimasoftware.com/contact
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