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3 days ago
Topic:
Fonts coming out missing stitches

Grasel Graphics
Grasel Graphics
Posts: 3
The "VARSITY" font only on the letter A does not have stitches but when you move the angle line on the right side above the serif, the stitches show. It looks like the font needs attention.
4 days ago
Topic:
Run stitch

izšuvums.lv
izšuvums.lv
Posts: 31
izšuvums.lv
izšuvums.lv
Posts: 31
Topic: Run stitch
Oh, right, I completely forgot about that. Thank you so much!


isilay wrote:
Hi. It sounds like you are mentioning an existing feature: "Freehand Mode" works like just you asked.
If your software level is Illustrator Extreme or higher, you can use it.
Select Run tool first, click "F" in the keyboard, then click and hold with your mouse's button and move the mouse.
If you use right click of your mouse button once, you will not need to hold any button while moving your mouse.

4 days ago
Topic:
Manual Stitch

Tajima Software
Tajima Software
Administrator
Posts: 579
Tajima Software
Tajima Software
Administrator
Posts: 579
Topic: Manual Stitch
Hello izšuvums.lv. Thank you for your suggestions. Your feature requests regarding the manual stitch tool have been shared with our team for consideration.
5 days ago
Topic:
Run stitch

isilay
isilay
Posts: 74
isilay
isilay
Posts: 74
Topic: Run stitch
Hi. It sounds like you are mentioning an existing feature: "Freehand Mode" works like just you asked.
If your software level is Illustrator Extreme or higher, you can use it.
Select Run tool first, click "F" in the keyboard, then click and hold with your mouse's button and move the mouse.
If you use right click of your mouse button once, you will not need to hold any button while moving your mouse.

5 days ago
Topic:
Manual Stitch

izšuvums.lv
izšuvums.lv
Posts: 31
izšuvums.lv
izšuvums.lv
Posts: 31
Topic: Manual Stitch
I have two suggestions to improve this tool:

1. An element created with the manual stitch tool does not show where its start and end points are. This can only be determined by checking adjacent elements positioned before or after it. It would be great to have the start and end displayed directly on the element itself, just like elsewhere: a green circle for the start and a red triangle for the end.


If a design is made entirely of manual stitches, it is very difficult to see where an element starts and ends in order to edit it if necessary.





2. Add the option to insert start-lock and end-lock stitches at the start and end in the manual stitch tool. Currently, there is no way to do this.



edited by izšuvums.lv on 9/29/2026
19 days ago
Topic:
Laser design properties

Tajima Software
Tajima Software
Administrator
Posts: 579
Tajima Software
Tajima Software
Administrator
Posts: 579
Topic: Laser design properties
Thank you for the report, we will investigate the issue.
20 days ago
Topic:
Laser design properties

keith@wsemerson.com
keith@wsemerson.com
Posts: 26
Every time I exit the design properties page (shift+e), the software will throw up a hoop on my design page, which I have to remove. Very irritating when doing a lot of numbers and names.
26 days ago
Topic:
DG17 Release 8254 Now Available

Tajima Software
Tajima Software
Administrator
Posts: 579
Tajima Software
Tajima Software
Administrator
Posts: 579
Topic: DG17 Release 8254 Now Available
Hi DancingBayLLC. Could you provide more details about when Split Nodes does not work, including the steps you take before the issue occurs? Could you also let us know which tools you are having trouble finding and what steps you take before they disappear? This will help us investigate further.
29 days ago
Topic:
DG17 Release 8254 Now Available

DancingBayLLC
DancingBayLLC
Posts: 15
I've been struggling with this latest update. Split nodes doesn't work much of the time. I'm having issues finding tools. I'm going back to DG16 until the next update to see if it's better.
8/26/2026
Topic:
Text disappearing when manually spacing letters

MrLogoSD
MrLogoSD
Posts: 19
Tajima Software wrote:
Please confirm that you are running DG16 version 16.5.5.7683




This is the correct version I'm using, software was updated to 16.5.5.7683 after the original post. Your suggestion fixed it, thank you.
8/18/2026
Topic:
Text disappearing when manually spacing letters

Tajima Software
Tajima Software
Administrator
Posts: 579
Hi MrLogoSD. Thank you for the follow up. Please confirm that you are running DG16 version 16.5.5.7683.
If the issue occurs again, you can right-click the text and select Reset Kerning Points to fix the issue.
If the issue continues in the latest version of DG, please let us know so we can investigate further.
8/17/2026
Topic:
Text disappearing when manually spacing letters

MrLogoSD
MrLogoSD
Posts: 19
Ok, this error is repeating itself and I have a file for it this time. All I was doing before the lettering disappeared was spacing them out. I hit the borders when dragging the selected letters because it maintained some invisible barrier preventing me from creating the space I wanted. When I released the part (unclicked the mouse) everything to the right of the selected letter disappeared. Ctrl + Z did not fix it. I had to restart the process again and reload my file to not have the corruption in it.
8/10/2026
Topic:
DG17 Release 8254 Now Available

Tajima Software
Tajima Software
Administrator
Posts: 579
Tajima Software
Tajima Software
Administrator
Posts: 579
Topic: DG17 Release 8254 Now Available
Thank you @wte. We have a fix in testing. It should be included in the next maintenance release.
8/9/2026
Topic:
DG17 Release 8254 Now Available

wte
wte
Posts: 14
Stitch highlighting STILL not working. We are now 2 updates in and STILL not fixed, even though it was brought up after the release of 17.


When using the stitch edit function, and jumping forward or backwards, the stitches no longer highlight if I'm going forward, or de-highlight as I go backwards. If I click on the screen, it highlights or de-highlights how far I've gone, but as I said, not as I go along anymore.
8/9/2026
Topic:
DG17 Release 8254 Now Available

wte
wte
Posts: 14
Tajima Software wrote:
A New DG17 Maintenance Release is Here!


A new maintenance release is now available for Tajima DG17!


Download it today from the PulseCloud download page:


https://cloud.tajimasoftware.com/Download


This build includes the following changes:

· Add Lines to Multi-Line Text Segments
· Auto Breakup for Complex Fill Segments
· Variable Width Tool Improvements
· Save & Print Improvements
· Updated Fonts
· Support for Korean Language
· Various Stability Improvements and Bug Fixes
edited by Tajima Software on 8/5/2026
8/6/2026
Topic:
DG17 Release 8254 Now Available

Tajima Software
Tajima Software
Administrator
Posts: 579
Tajima Software
Tajima Software
Administrator
Posts: 579
Topic: DG17 Release 8254 Now Available
Hi Keith. Thank you for the report.
8/5/2026
Topic:
DG17 Release 8254 Now Available

keith@wsemerson.com
keith@wsemerson.com
Posts: 26
Text segment lock stitches are STILL not fixed!
8/5/2026
Topic:
DG17 Release 8254 Now Available

Tajima Software
Tajima Software
Administrator
Posts: 579
Tajima Software
Tajima Software
Administrator
Posts: 579
Topic: DG17 Release 8254 Now Available
A New DG17 Maintenance Release is Here!


A new maintenance release is now available for Tajima DG17!


Download it today from the PulseCloud download page:


https://cloud.tajimasoftware.com/Download


This build includes the following changes:

· Add Lines to Multi-Line Text Segments
· Auto Breakup for Complex Fill Segments
· Variable Width Tool Improvements
· Save & Print Improvements
· Updated Fonts
· Support for Korean Language
· Various Stability Improvements and Bug Fixes
edited by Tajima Software on 8/5/2026
7/30/2026
Topic:
Error Opening .pxf file 0x3C00

MrLogoSD
MrLogoSD
Posts: 19
Tajima Software wrote:
This error may indicate that the software file came from an unauthorized or modified source


Weird, because the first few logos I received from this person were functioning normally with the .pxf files. So I'm guessing these guys are running pirated software. It is from digitizers on Fiverr who operate from Pakistan/India, so I guess it makes sense that they're probably using pirated software. Back to the drawing board I guess.
7/30/2026
Topic:
Design Tools mismatching icons with their function

Tajima Software
Tajima Software
Administrator
Posts: 579
Thank you for the report and feature request MrLogoSD, and for the further details izšuvums.lv.




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