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Jevgeni
Jevgeni
Posts: 2


2/14/2019
Jevgeni
Jevgeni
Posts: 2
Hi. I use Tajima DG16 by Pulse.There was a problem opening the vector files. Even demo vector files do not open.My computer gives notification: The specified vector file could not be read.Can you help me?
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Tajima Software
Tajima Software
Administrator
Posts: 460


2/19/2019
Tajima Software
Tajima Software
Administrator
Posts: 460
Hello Jevgeni,

We recommend contacting your local Pulse distributor to report this issue. If possible, please provide them with a few example files where this error is occuring as well so that they can reproduce the issue.

Separately, what vector file format are you trying to open?
Are all vector files failing to import? Or is it only a few of a certain file type?
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Jevgeni
Jevgeni
Posts: 2


2/27/2019
Jevgeni
Jevgeni
Posts: 2
Dear Administrator,
I must apologize for this message.
My vector files were corrupted. Tajima DG 16 by Pulse works impeccably!
Thank you and best regards,
Jevgeni
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