Get assistance from your peers with any PulseCloud issues you may be experiencing
Pulse Cloud Registration
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bpowers Posts: 8
4/5/2019
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I am having trouble with the registration. It said my DG Device Number is not correct. I can't download any updates to my software! Help!
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Tajima Software Administrator Posts: 461
4/8/2019
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Hello bpowers,
You may have an existing account already. If you can remember which email you used to create the account, or what the username may be, then you could try doing a password reset.
This will cause an email to be triggered that will send to the address listed in your existing account.
If you have never created an account for PulseCloud previously, please contact your local Pulse distributor to explain the issue and provide your security device number. Then we can see if an account exists or if there is another issue.
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