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Marcelito_1984 Posts: 1
11/21/2015
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Hello my name is Marcelo Scarpato I'm from Argentina and two weeks ago I updated From pulse 2009 to pulse 15, It was working fine but from one second to another sttopped working at that time I was using windows 7 so I decided to change the operative system and I formated the hard drive and installed windows 10. Everything was ok until yesterday when again the same problem appeared and even I reinstall pulse again the problem goes on and on. Do you have any ideas? Thanks I'll really appreciate your help.
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Tajima Software Administrator Posts: 488
11/23/2015
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Hello,
What version of software are you using? What exactly happens to the software? We would require some details on this issue.
Thank you
Keri
Pulse Support
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monarch Posts: 2
9/13/2016
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I'm new to the forum, is Tajima Pulse Windows 10 compatible? I had issues earlier in the year and removed Windows 10 altogether.
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Tajima Software Administrator Posts: 488
9/13/2016
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monarch wrote:
I'm new to the forum, is Tajima Pulse Windows 10 compatible? I had issues earlier in the year and removed Windows 10 altogether.
Hello,
Yes, DG15 is compatible with Windows 10. Older versions may not be however.
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Guest
11/9/2016
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Joining this thread.. I just updated to the but can't seem to update the security device.
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institches2005 Posts: 3
11/9/2016
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Joining this thread.. I just updated to the but can't seem to update the security device.
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isilay Posts: 69
11/9/2016
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Your device seems to be not having the rights to update. You must have the required license update file (.upd).
If you don't have a free update, you may need to purchase the update from your distributor.
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institches2005 Posts: 3
11/9/2016
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I got an email for a free update "Maintenance Release v6267". What needs to be purchased? We have 14 illustrator..
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Tajima Software Administrator Posts: 488
11/9/2016
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Yvette Ann wrote:
I got an email for a free update "Maintenance Release v6267". What needs to be purchased? We have 14 illustrator..
Hello Yvette,
The v6267 maintenance release is for Tajima DG15 by Pulse, and does not apply to DG/ML14. If you wanted to take advantage of the updated features, you would need to upgrade to DG15. You could do this by contacting your local Pulse distributor.
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institches2005 Posts: 3
11/9/2016
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Well that was a let down. Good to know "after"... Thank you
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Tajima Software Administrator Posts: 488
11/11/2016
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Yvette Ann wrote:
Well that was a let down. Good to know "after"... Thank you
Hello Yvette,
A new version of Tajima DG/ML14 is coming shortly. It will contain a variety of bug fixes and improvements, and the update is free of charge.
However, this maintenance release does not necessarily contain all of the changes/additions that have been made in Tajima DG15 by Pulse recently, because DG15 contains some exclusive features that are not available in DG/ML14.
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