12/18/2023 Topic: Pulse cloud app Tajima Software Administrator	FlannelRose We will send you a private message to get some details.
12/19/2023 Topic: Library Designs Tajima Software Administrator	@mrviktors we will send you a private message to get you in contact with support.
1/8/2024 Topic: Embroidery Nerd Videos Tajima Software Administrator	Check out the latest DG training videos from our friends over at the Embroidery Nerd: Optimizing Multi-Name Embroidery Runs Reflect Tool Adding Borders to Text and Objects DrawFusion Simple Left Chest
1/29/2024 Topic: Cross-Hatch Fill Start/Stop Tajima Software Administrator	Here's some advice from our support team: Select the Artwork boundary and slice it in the middle. Make sure that the slice line is in the same angle as you are intending the C. Fill stitches to to be. Once you have the shape sliced, break it up. You now have 2 pieces. Select the first piece and convert it to C. Fill. Place the start bead and end bead so that stitches travel from the middle to the outside. Select the second Artwork shape and do the same. You can either insert a trim command between the 2 shapes, or you can insert a Run Stitch segment that travels along the outside of the first shape towards the start point of the second shape.
2/2/2024 Topic: DG 16 Maestro 16.5.2.7640 Tajima Software Administrator	Thanks for the suggestion, we will review the request.
2/6/2024 Topic: overlap in complex fill Tajima Software Administrator	Please see the reply from our support team: If we are talking about a complex fill with crossing stitch angles, then it could be done by copy/pasting the shape and fill each one of the complex fill segments in opposing angles. Make sure that the Start and End beads are positioned correctly so that the stitches travel according to your expectations. In case you want the very first stitches to start in the middle, then you an insert Run stitches in the desired position.
2/9/2024 Topic: Script Errors for PulseCloud on New Computer Tajima Software Administrator	The latest DG16 official available for download has a fix for this problem. Unfortunately the same fix can’t be applied to DG15.
2/13/2024 Topic: Script Errors for PulseCloud on New Computer Tajima Software Administrator	Yes, you can download the latest version here: https://cloud.pulsemicro.com/Download If the problem persists we can get you in touch with support.
2/22/2024 Topic: Script Errors for PulseCloud on New Computer Tajima Software Administrator	@TheFinishingTouch we will reach out via private message and get a support ticket started for your report.
2/26/2024 Topic: Update 16.5.2.7640 Tajima Software Administrator	@BroderingSpesialistenSabalis have you been able to manually uninstall the older version of DG?
2/28/2024 Topic: Update 16.5.2.7640 Tajima Software Administrator	@BroderingSpesialistenSabalis we will be in touch via private message to get a support ticket created for you.
3/18/2024 Topic: User manual for PULSE DG 16 Illustrator Extreme Tajima Software Administrator	It sounds like you want to use the "Combine" tool. Shortcut is CTRL + L when you have multiple segments selected. We will share a more recent manual with you through private message.
26 days ago Topic: Maestro bombs when I try and add aTTF for a font Tajima Software Administrator	@klbillen We will get you in touch with support since you are using a Beta version.

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