cwanderson2018

all messages by user

3/14/2018
Topic:
DG 15 Librarian Issues

cwanderson2018
cwanderson2018
When I installed DG15, I can't get Librarian to work. The server address is all zeros. I know that is incorrect. Any help would be greatly appreciated. I have been waiting for two weeks for someone from Pulse to call me.


Chuck
4/25/2018
Topic:
DG 15 Librarian Issues

cwanderson2018
cwanderson2018
Any update Keri? I have not heard back regarding the set up for Librarian?
7/12/2021
Topic:
ZSK .zoo file corruption

cwanderson2018
cwanderson2018
I have the latest version of DG 16 maestro level 16.1.3.7297. I have found when I save a .dst file to a .zoo file the Zsk file is corrupted. It is missing stitches and does not show the proper amount of colour changes. When I use another competitors free viewer program, it saves and reads the file properly with the correct stitches and colour numbers. Can you please see if you can reproduce error and fix with the next maintenance update please?
I am running windows 10 version 20H2
edited by cwanderson2018 on 7/12/2021
8/11/2021
Topic:
ZSK .zoo file corruption

cwanderson2018
cwanderson2018
Any chance this was fixed in last updated release? I have heard nothing from support or admin regarding this bug????
9/20/2021
Topic:
ZSK .zoo file corruption

cwanderson2018
cwanderson2018
No, the file is missing stitches. The size has not been affected. It is also missing colour changes, not the on screen colours.
10/14/2021
Topic:
ZSK .zoo file corruption

cwanderson2018
cwanderson2018
Wilcom trusize e4
11/3/2021
Topic:
ZSK .zoo file corruption

cwanderson2018
cwanderson2018
When you saved the files...one by DG 16 and one by True Sizer, did you then import them into the T8 controller on board the ZSK machine? That is where I found the corruption. When reading the saved files from DG 16, the colour changes were altered with the stitch count.
4 days ago
Topic:
TWO COLOUR BLOCK New fonts

cwanderson2018
cwanderson2018
I tried to recreate numbers using the two colour block font in the latest version of Pulse 16.1.7.7312 - Maestro level. I have attached the screenshot showing what I have encountered. I used this font with previous versions with no problem. The only thing I can conclude is the latest version has somehow corrupted this font for this sequence. It is the number 8 I am having difficulty with. If I try to do a number 8 alone, it will not completely do the outline.
1




Powered by Jitbit Forum 8.3.7.0 © 2006-2013 Jitbit Software