Tajima Software

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6/2/2015 Topic: Merging Designs Tajima Software Administrator	Hello Diane, From the Merge Design File dialog, you can click on the "Icons" button to display icons of all of the designs in your current directory. This will let you view small versions of the designs while you search, which may help quicken the process. Unfortunately at this time, there is no text-based searching method. I hope this answers your question!
6/3/2015 Topic: The Evolution of Sequin Features Tajima Software Administrator	One area of apparel decoration that is currently seeing a lot of innovation and growth is sequin. Traditionally, markets for sequin designs are niche, meaning they are most popular in certain pockets of the world - most notably in Italy. However, there has recently been an expansion in interest and in turn, an increase in focus from software and equipment manufacturers. AUTOMATIC GAP Apparel decoration software has made the sequin experience much more user friendly by implementing features to quicken the process and improve sequin design quality. One such feature is called automatic gap, which eliminates the addition of extra sequins and tack down stitches where a segment crosses over itself. This feature will make your design much cleaner and will also help save on materials. SEQUIN REPEATS On the other side of the spectrum, apparel decoration software now enables users to place repeats of sequins and tack down stitches on a desired segment. This process can now be done with ease and the user can select the exact number of repeats that are placed in the design. VARIABLE SPACING Setting the distance between sequins is also easier than it has been in the past. You can find settings in your apparel decoration software that allows you to set a variable distance between sequins in a segment. SEQUIN SHINE + CHANGE Users can also now have a better visualization of sequin designs within their software, as more realistic sequin renderings with shine effects are now in place. The type of sequin can be changed quickly by using simple keyboard shortcuts. If you have been on the fence about getting into the sequin business, now is the time to investigate further. Software has made sequin design easier than ever before to create beautiful, high quality garments.
6/3/2015 Topic: Unable to format disk in Creator 1401 Tajima Software Administrator	Hello, If this option does not appear as an option you can select, please contact your distributor for support. They will be able to assist you further with this issue. If you are unsure, you can find the distributor for your country on this list: http://embroidery.pulsemicro.com/find-a-distributor.html
6/9/2015 Topic: Kerning Table Tajima Software Administrator	Hello, Each DGML embroidery font has its own kerning pairs table. The kerning pairs and spacing values are stored within the font file. The text segments in your template design will point to a specific font. The generated text will use whatever kerning values are assigned to the font of the same name installed in DGML. Hope this helps.
6/23/2015 Topic: Custom Corners in Apparel Decoration Tajima Software Administrator	Custom Corners in Apparel Decoration Apparel decoration software can allow you to customize the corners of shapes and designs. Corners can be adjusted with a simple click of the mouse, making high-quality professional results easy to achieve. There are four different corner types that can be applied: Auto Corner Auto Corners are the most popular style in embroidery designs. Auto corners create a natural look and curve by slowly turning the angle lines. These make for a smooth look when the angle of the corner is greater than ninety degrees. Angle lines can be added and subtracted to create different looks. Hand Sewn Corner Hand sewn corners eliminate the sharp point at the end of a corner. An abrupt stop is made before the corner is completed and instead the result is a straight line. One issue the some people have with hand sewn corners is that they feel it gives a bit of an unfinished look. Mitered Corner Miter corners leave a much different look in which you can more clearly see two different pieces being joined at a sharp point. Mitered corners can cause a higher than normal amount of stitches when dealing with more acute angles. Capped Corner Capped corners are an option that is used to hide dividing lines and produce a cleaner look. They look exactly as they sounds, like a wizard’s hat has been places over the sharp corner. Capped corners are often applied to small lettering segments. Make sure that you try out all of the different corner types to see what types work best for you in each and every situation. Remember to keep your stitch count in mind while you experiment with these four options as well. It may cost you a little more or a little less in terms of thread use, but the stylized effect could be well worth it!
6/23/2015 Topic: Draw Fusion in DG/ML 14 Tajima Software Administrator	AZIEHAN wrote: hi, I m using dgml 12 on window 8, i want to know how to open my artwok in corel draw x6 to dgml12 Hello AZIEHAN, Are you trying to use the Import Artwork button? Or are you trying to use import via DrawFusion? If you are trying to use DrawFusion and receive the "Failed to create DrawFusion" notification, this is because CorelDraw x6 is not compatible with DG/ML12 unfortunately. If this isn't your issue, we may need to see a sample of the files you're trying to import to resolve the issue.
7/3/2015 Topic: DG14 Start Page has stopped showing helpful info Tajima Software Administrator	Hello TOGMark, Thanks for your concern! We're currently working on updating the PulseToday page for some users, and it should begin displaying again in the near future.
7/9/2015 Topic: HELP! How to Find Training for Embroidery Software Tajima Software Administrator	HELP! How to Find Training for Your Embroidery Software So you have recently purchased embroidery software…Congrats! Now how do you use it? There are several ways to find help with using your software from both the manufacturer side and the distributor that you purchased from. Whether you’re new to embroidery or if you’re an expert looking to brush up on a specific skill, there are plenty of helpful options available to you. 1. Manuals The online help for your embroidery software should have a search function that will help if you are looking for a specific function, like how to add a stop command to your design. You can also find a glossary if there are any terms or functions in your software that you need help understanding. 2. Webinars Manufacturers, distributors, and trainers of apparel decoration software often hold webinars to introduce new products or to highlight important features within their product. Webinars are an excellent opportunity to ask questions about software in a live environment. 3. Videos YouTube has become a great source of training for several different software manufacturers. You can find longer introductions to new software or short and specific videos on how to use a specific tool or feature. These are especially helpful if you have two monitors and can watch a video as you create your design. 4. Social Media Social media can be an excellent source of two way communication between a customer and a business or trainer. If you have a specific question that you can’t find an answer to, it is definitely worth reaching out to an expert on Twitter or Facebook to ask for assistance. 5. In-Person Training Many distributors offer in-person training to customers and can usually be counted on to talk you through any and all questions you have about your new software. Depending on the distributor and the location, this training could be done at your place of business or the headquarters of the distributor. 6. Distributor Websites Most distributor websites will have an automated support system where you can submit tickets if you are having trouble with your software. Oftentimes, what seems like a big issue can be cleared up rather quickly by talking to a person in support or training. 7. Professional Trainers and Educational Courses There are a number of third party trainers and educators who can be hired to teach individuals or groups of employees about the embroidery software and machines they are using. Trainers often own or manage their own embroidery business as well, and can offer practical tips and insights from their years of experience in the industry. As a new software owner, there are many options available to you in terms of training. The more skilled you and your employees are with your digitizing software, the higher quality of products you can create. Remember to take advantage of any opportunities you may have to improve your skills! edited by PulseMicro on 7/9/2015
7/21/2015 Topic: Making it Fit with Personalizations Tajima Software Administrator	Making it Fit with Personalizations Over the last few years, the demand for personalization has been on a steady increase. The main reason for this comes more from manufacturers than the consumer side of things. People have always been interested in personalization. Who doesn’t want their name monogrammed on their new scarf or polo? The trend really took off because of the technical innovation on the manufacturing side. New software has made it possible to fulfill these personalization needs efficiently. More and more companies now have the ability to offer personalization of garments and other goods. Obviously, large retailers were the first to take advantage of this new technology, implementing it on the design end and the production end of their business. More recently, we have seen some of these personalization features starting to creep into digitizing software for smaller businesses and retailers. Before Width Compression: One such feature is the ability to “shrink to fit” text segments. This is especially useful for jobs where an entire team, club or other organization has asked for personalized garments. What happens if the baseball team who just placed a large order has a catcher named Buck and a shortstop named Hechavarria? How will these two names of fit in the same area allocated for text? The answer used to be that you would manually resize and reposition each name until you finished the entire team. After Width Compression: Now, embroidery software allows you to “shrink to fit” any text segment. Names can be automatically resized and repositioned to fit the defined area both vertically and horizontally. “Shrink to fit” is just one of the tools that businesses of all sizes now have access to, that larger manufacturers and retailers have been using to expedite personalizations. Oftentimes it’s the ability of the manufacturer to produce a certain item that can set trends rather than the customer’s demands.
7/28/2015 Topic: Draw Fusion in DG/ML 14 Tajima Software Administrator	AZIEHAN wrote: yes, u are right that masage prompt out when i click draw fusion button, so what the best corel draw are u suggest sir/madam for my dgml12? Hello AZIEHAN, For DGML12, you would need to use CorelDRAW x3 or x4. I must note that DGML12 is not supported by distributors anymore though, so if you have any issues you will need to upgrade to a newer version of DG to receive assistance.
8/28/2015 Topic: DG14 - Will it run with Windows 10 upgrade? Tajima Software Administrator	Dawn Schneider wrote: Wanting to know if the DG14 program will still work if I upgrade my computer to the new Windows 10? Hello Dawn, Testing for Tajima DG/ML14 in Windows 10 is currently in progress, but our initial tests have been very positive and we have not encountered any issues yet. We expect full testing of DG/ML14 to be completed within 2 weeks, and we will send confirmation via social media once testing is complete. Thank you for your patience.
9/15/2015 Topic: Why my 64 bit CPU runs at 32-bit with DGML 15? Tajima Software Administrator	Hello psimone1988, We would like to insure you are running DG15 in 32bit mode by asking you to follow these instructions: Click Start, right-click My Computer, and then click Properties. If "64-bit Operating System" is listed under System type, you’re running the 64-bit version of Windows. If you don’t see "64-bit Operating System" listed under System type, you’re running the 32-bit version of Windows. In addition, please open your Task Manager while Tajima DG15 by Pulse is running by: Press CTRL+ALT+Delete Select Start Task Manager Click the Processes tab Please scroll down the list until you find DG.exe and note if it says 32 beside it. If the processes appears like this: DG15.exe 32 then it is running in 32-bit mode. If this is the case, can you please take a screen shot and post it? Please also send us a private message** with your contact information so a member of our support staff can assist you. Thank you for your cooperation.
9/15/2015 Topic: steps needed to download a design Tajima Software Administrator	debbie9684@gmail.com wrote: could someone give me step by step instructions in downloading an embroidery file correctly..some of the downloads we have been receiving from our digitizer open with different PATTERNS throughout the design we initially have them in a dst file and now he is sending them in an exp file and the details are still incorrect HELP??? if possible you can call me at 1-508-533-5080 thanks debbie Hello Debbie, To discuss support issues, we recommend contacting your local Pulse distributor for assistance. If you're not sure who your local distributor is, you can find them by locating your country of residence in from this list: http://embroidery.pulsemicro.com/find-a-distributor.html
9/23/2015 Topic: Maintenance Release v6245 Now Available! Tajima Software Administrator	We've just released v6245 of Tajima DG15 by Pulse! Maintenance Release Highlights: NEW FEATURES New Stitch to Outline options are now available to detect complex fills, remove underlay and set a default pattern. New ability to set the absolute starting needle position for TBF and TCF formats. You can now send designs from Pulse Cloud to embroidery machines that are connected to your Design Spooler. New Thread Charts: The Vista and Glide thread charts have been added. Shape Echo is a new stitch type that can be applied to a closed shape with a hole. Many more! IMPROVED FEATURES Stitch to Outline has been improved to reduce the number of segments in a converted design. TBF file format Improvements Updated the ability to assign needles and commands to designs in the design queue. Stability improvements have been made in Barcode from Folder and Barcode From Librarian. Improvements have been made in the generation of Fractal Fill stitches. Improvements have been made in the calculations used for color reduction for Autodigitizing. Shrink to Fit functionality is now available on simulated 3 letter monogram segments. You can now download* the latest version of DG15 and see the full features change list within PulseCloud: cloud.pulsemicro.com/download *Requires PulseCloud account - Free with purchase of DG15
10/6/2015 Topic: digitize a large design, it's taking hours... Tajima Software Administrator	Hello catnauta, Are you able to send us a private message with your distributor name and DG/ML14 device number please? Once we have this, we can create a support ticket and have someone assist you with this issue. Thanks!
10/27/2015 Topic: HELP, HELP,HELP... Tajima Software Administrator	Thread Kartel wrote: I'm running Tajima DG15 Composer on windows 8.1, AMD A10 processor 3.69Ghz, 16Gb Ram. It was working fine for a couple of months untill one day the computer did an update and now I can't even open the program because window closes it automatically. I corresponded with my supplier and ensured me it had to do with my firewall settings. I checked all that and it seems thats all set correctly. On several attempts I tried to get in contact with them again but I get no response back. So now I have installed it on an older Windows 7 machine and its running ok but slow. The only thing is that the computer is in a different location so I need to constantly save all my files on USB drives. I've attached a screenshot of when the program opens up. I hope someone can help. Thanks Hi Thread Kartel, Please send us a private message with your contact information so we can assist you with this issue.
10/29/2015 Topic: HELP, HELP,HELP... Tajima Software Administrator	Hello embmasterprintwear, We are currently investigating this issue, any any information you could provide would be of great assistance. Can you tell us what operating system you are using and the specs of your PC? Please also provide the version number of DG/ML14 that you're running. Thanks edited by PulseMicro on 10/29/2015
11/23/2015 Topic: segment filter problems Tajima Software Administrator	Hello, In order to show stitches select the 'show stitches button' located in the design workspace toolbar. You can also toggle this setting using (X). Thank you Keri Pulse Support
11/23/2015 Topic: Pulse 15 Windows Troubleshooting Tajima Software Administrator	Hello, What version of software are you using? What exactly happens to the software? We would require some details on this issue. Thank you Keri Pulse Support
1/4/2016 Topic: Why do we register 3 times? Tajima Software Administrator	Hello nakisci, We are currently working to reduce the number of registrations required for DG15. Thank you for bringing it to our attention again. Currently If you register for PulseCloud and click the DGCommunity button from the PulseCloud page, it will automatically create a DGCommunity account for you. This simplifies the process, but we are working to make it smoother still.

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