Tajima Software

all messages by user

10/21/2022
Topic:
Bug Fixes for DG16.5.07616 update?

Tajima Software
Tajima Software
Administrator
Hi GraselGraphics, our developers are hard at work fixing any reported bugs with 16.5. There are no immediate plans for a maintenance build. We will post here in the community once we are close to a new official release.
11/16/2022
Topic:
Angle lines

Tajima Software
Tajima Software
Administrator
Hi TIA,
Is this the function you are looking for?
edited by PulseMicro on 11/16/2022
edited by PulseMicro on 11/16/2022
11/24/2022
Topic:
**end lock help**

Tajima Software
Tajima Software
Administrator
Hi Splash Brands,
We asked our digitizer for some feedback here:
I suggest that this customer communicates to their vendors about how they expect the end lock stitches to be done.
Judging from the picture of the embroidered sample, I see that the bulging end lock stitches appear in the thin satin columns in the small letters.
One thing I would like to recommend to this customer is to check the embroidery machine as well.
There is one setting in the machine itself that will automatically add small lock stitches before a Trim or Needle change.
In case that setting is ON, I recommend him to switch it OFF. Otherwise, he will end up with too many lock stitches.
12/9/2022
Topic:
Steil error

Tajima Software
Tajima Software
Administrator
Thank you for the test file. We have corrected this problem and it is currently in Beta testing. It will be included in a future DG15 maintenance release.
12/12/2022
Topic:
Sequins for DG15

Tajima Software
Tajima Software
Administrator
Thank you for the suggestion. We will take this under consideration for development.
12/16/2022
Topic:
Sequins for DG15

Tajima Software
Tajima Software
Administrator
Additional information...


You can create your own original sequin shapes in Tajima DG15 by Pulse. You build these shapes by combining two outlines that you draw using the Artwork drawing tools; one outline to represent the sequin and another to represent the hole. The Save as Sequin function then combines the outlines into a single shape, which you can then save and use with all the sequins tools.
1/4/2023
Topic:
Steil stitches

Tajima Software
Tajima Software
Administrator
Please share an example file so that we can investigate the issue.
1/4/2023
Topic:
New to the Software, Training Help

Tajima Software
Tajima Software
Administrator
Good Afternoon,
Besides the YouTube Channel and the Help files, you can also reach out to your local Tajima Software distributor for training and support.
There is information in the help file about loading thread charts. The easiest way to find it is using the “Search” tab.
You can also find options under Manage > Thread Charts
edited by PulseMicro on 1/4/2023
1/5/2023
Topic:
Lock Stitches

Tajima Software
Tajima Software
Administrator
Good morning,

Here’s the recommendation from our digitizing expert:

The selection of least noticeable lock stitches at the start and at the end of a segment depends very much on the type of segment you are dealing with.

Satin segments:
Basic lock stitch at the start bead position of a segment. Recommended to set “Start lock inside” with a 2mm value
Line lock stitches at the end bead of the segment.

Complex Fill segments:
Basic lock stitch at the start bead position of a segment. Recommended to set “Start lock inside” with a 2mm to 3mm value
Line lock stitches at the end bead of the segment.

Run Stitch segments:
Line lock stitch at the start bead
Line lock stitch at the end bead
Make sure that start bead and end bead are at different locations
1/13/2023
Topic:
Steil stitches

Tajima Software
Tajima Software
Administrator
Reducing the width of the steil seems to generate a better result with the attached.
1/13/2023
Topic:
DXF Files

Tajima Software
Tajima Software
Administrator
Hi Rich,

Thanks for the report. Which version of Adobe Illustrator are you using?
1/18/2023
Topic:
Font issue

Tajima Software
Tajima Software
Administrator
Are these DG system fonts or custom fonts?

If they are DG fonts, please let us know the name so that we can investigate.
1/18/2023
Topic:
Font issue

Tajima Software
Tajima Software
Administrator
You can try going to Tools > User Settings > Text > Display All Fonts

This will let you see Old-Style fonts as well.
1/25/2023
Topic:
Connect updated Corel

Tajima Software
Tajima Software
Administrator
Hi Martin,

Are you on the latest DG16 official build?
1/30/2023
Topic:
Connect updated Corel

Tajima Software
Tajima Software
Administrator
Thanks Martin, we will investigate the issue and see if we can reproduce it.

In the mean time, we have seen updating Windows help issues with Corel in the past so that is worth a try.
2/17/2023
Topic:
Bug Fix release

Tajima Software
Tajima Software
Administrator
Hi Chris,

We are working on the next 16.5 Maintenance Release and we should have news to report soon.

Thanks for the feedback.
2/23/2023
Topic:
How to use Gradient feature and Twine

Tajima Software
Tajima Software
Administrator
Hi Yoon,

The Coloreel tools are paid options in DG.

You will need to purchase the option in order to see/use the feature.

If you have already done so, please let us know and we can get you in touch with support.
2/27/2023
Topic:
Start page

Tajima Software
Tajima Software
Administrator
This issue is in our development queue but hasn't been corrected yet.
3/27/2023
Topic:
KEY IS INVALID ! PLEASE HELP!

Tajima Software
Tajima Software
Administrator
Our distributor contacts can be found here:
https://www.tajimasoftware.com/contact
3/27/2023
Topic:
PulseCloud Username

Tajima Software
Tajima Software
Administrator
Please send mail to marketing@tajimasoftware.com with your device number and we will help with your PulseCloud credentials.




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